Status page maintenance windows

Planned work should be visible before it affects customers.

Schedule planned work, notify subscribers ahead of time, and keep your status page accurate before, during, and after maintenance.

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Create a maintenance window in minutes. Subscribers get notified automatically on your configured channels.

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Planned Downtime

Communicate planned work with precision

State the timing, affected services, and expected impact before a change begins so customers know what to expect.

  • Schedule in Advance Set a start/end time and publish ahead of time so users know exactly what to expect — and when it ends.
  • Component & Monitor Linking Tie maintenance to specific components and monitors so your status page shows exactly what's affected, not a vague site-wide banner.
  • 3-Stage Notifications Subscribers are notified when maintenance is announced, when it begins, and when it completes — no manual follow-up at each stage.
  • Status Page Banner Upcoming and active windows appear prominently on your public status page so visitors see them before filing a support ticket.
  • Private Maintenance Windows Keep internal infrastructure work off your public page. Show maintenance selectively — only on the status pages that need it.
  • Maintenance History Every completed window stays on record — a transparent log that builds customer trust and helps with post-incident reviews.
Schedule a maintenance window in the dashboard
How it works

Plan, publish, notify, and close the record

Maintenance windows keep planned downtime distinct from unplanned incidents and preserve a clear customer-facing timeline.

Step 1
Create a maintenance window

Give it a title, write your message (Markdown supported), choose the status page, and pick a start and end time. Publish immediately or save as a draft.

Step 2
Select what's affected

Tie the window to components and monitors so your status page shows exactly which services are impacted, not a blanket site-wide notice.

Step 3
Notify subscribers automatically

Subscribers are notified via email, Discord, Slack, Telegram or webhooks when the window is announced, when it starts, and when it completes.

Scheduling Maintenance Guide Creating Incidents Incident Templates

Related operational guidance: status page updates, incident communication, and status page notifications.

Common use cases

Perfect for routine ops work

Anything that might cause degraded performance or brief downtime belongs here. If you're doing planned changes, communicate them — your customers will thank you.

  • Database upgrades and migrations
  • Cache rebuilds, deploys, and infrastructure changes
  • DNS changes and planned cutovers
  • Third-party maintenance you want to proactively announce
  • Certificate renewals, IP changes, or provider migrations
Maintenance FAQ

Common questions about maintenance windows

A quick overview of how planned maintenance, notifications and history work in StatusPage.me.

Incidents are unplanned disruptions, while maintenance windows are planned work with a known start and end time. Both appear on your status page, but maintenance is announced in advance so customers know what to expect.

Maintenance notifications go to the same channels you use for incidents: email plus optional Discord, Slack, Telegram and webhook integrations. You decide which channels to enable.

Yes. You can keep certain maintenance windows internal-only or choose which status pages they appear on. This is useful for internal infrastructure work or customer-specific maintenance.

Uptime and SLA metrics are still based on your monitoring checks. Maintenance windows help you clearly communicate planned work and give context to any impact customers might see, but they do not rewrite historical check results.

Yes. You can edit the title, message, times, and affected components of any scheduled window before it starts. You can also cancel it entirely; subscribers who were notified will see it removed from the status page.

Uptime metrics are based on your monitoring check results. A maintenance window communicates planned work but does not exclude downtime ticks from availability calculations. If you want to reflect planned downtime accurately, note it clearly in the maintenance message.

Ready to schedule your first maintenance window?

Create a window, select affected components, and notify subscribers automatically — in minutes.

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