Incident Management

Communicate Downtime Effectively to Your Users

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Communication

Keep Users Informed

Transparency builds trust. Keep your users in the loop during service disruptions.

Real-time Updates

Post incident updates instantly. Users see the latest status immediately without needing to refresh.

Scheduled Maintenance

Plan ahead. Schedule maintenance windows and notify users in advance to minimize surprise and frustration.

Incident Templates

Save time during a crisis. Use pre-written templates for common issues to communicate faster and more consistently.

Subscriber Notifications

Automatically notify subscribers via Email, SMS, Slack, or Webhook whenever you create or update an incident.