Dependency Providers (3rd-Party Status Boxes)

Dependency Providers let you display the live status of third-party vendors (e.g. GitHub, Slack, Stripe, Cloudflare) directly on your status page.

This is useful when your product depends on external services and you want to:

• Be transparent about upstream issues
• Reduce support load (“it’s our payment provider”)
• Optionally reflect vendor incidents in your overall status

How It Works

Dependency Providers are configured per status page:

• StatusPage.me maintains a catalog of supported providers (logos + live status sources)
• You choose which providers to show on each status page
• You control ordering, and whether a provider can affect your overall status

Missing a provider you rely on? Email us at hey@statuspage.me with the service name and its public status page URL and we’ll do our best to include it.

On the public status page, enabled providers appear as compact status boxes above your component groups.

Supported Providers

The following third-party services are available out of the box:

Icon	Provider	Category	Status page
	AWS	—	View status
	Azure	—	View status
	Box	—	View status
	Brevo	—	View status
	Bunny.net	—	View status
	Claude.ai	—	View status
	Cloudflare	—	View status
	Contabo	—	View status
	Datadog	—	View status
	DigitalOcean	—	View status
	Discord	—	View status
	Dodo Payments	—	View status
	Fastly	—	View status
	GitHub	—	View status
	GitLab	—	View status
	Google Chat (Workspace)	—	View status
	Google Cloud	—	View status
	Help Scout	—	View status
	HubSpot	—	View status
	Intercom	—	View status
	Kamatera	—	View status
	LetsEncrypt	—	View status
	Linear	—	View status
	Mailgun	—	View status
	Matrix	—	View status
	OpenAI	—	View status
	OVH	—	View status
	Paddle	—	View status
	PayPal	—	View status
	Rackspace	—	View status
	Roblox	—	View status
	Slack	—	View status
	Stripe	—	View status
	Twilio	—	View status
	Vercel	—	View status
	Vultr	—	View status
	Webex	—	View status
	Wise	—	View status
	Zendesk	—	View status
	ZeroSSL	—	View status
	Zoom	—	View status

We regularly add new providers based on customer feedback.

Plan Requirements

Dependency Providers may be plan-gated depending on your subscription.

If you don’t see the Dependencies tab in status page settings, check your plan in:

• Billing & plan overview

User Setup (Enable Providers on a Status Page)

Status page owners configure Dependency Providers in:

• Status Pages → Settings → Dependencies

For each provider you can:

• Use on page: show/hide the provider status box
• Affects overall: if enabled, vendor state can influence the page’s overall state
• Order: controls the display order of provider boxes

There is also a page-level toggle:

• Include non-impacting dependencies in banner

When enabled, the banner can list dependencies even if they do not affect overall status.

It loooks like this in the settings UI:

And on the public status page:

For general status page configuration, see:

• Status page settings
• Managing components and groups

Public Status Page Behavior

Status Boxes

When enabled, each provider renders as a box showing:

• Provider logo (if configured)
• Provider name
• Live status label (e.g. “Operational”, “Degraded”, “Outage”)

If the provider has a public status page link, the box opens it in a new tab.

Banner + Overall Status

• If any dependencies are configured for banner display, the banner will appear in one of two modes:
  • depends_on: informational (“this service depends on…”) if none are currently failing
  • affected_by: warning (“this service is affected by…”) if any provider reports issues
• If a provider is marked Affects overall, its status can raise the overall severity (e.g. operational → degraded/outage).

Tip: you can apply a similar idea to your own monitors using Monitor impact (full / low / none) so informational checks don’t dominate your overall status: Monitor Impact on Overall Status.

Best Practices

• Only include dependencies that are truly meaningful to your customers.
• Use Affects overall sparingly (only for critical vendors).
• Add a logo for faster scanning.

Troubleshooting

I enabled providers but nothing shows on my status page

• Confirm you enabled at least one provider under Use on page.
• Check that your status page is not in a special mode (e.g. incident-only view).
• If your plan doesn’t include dependencies, the settings UI will show an upgrade prompt.

A provider is showing “Unknown”

• Some providers may return degraded/unknown during upstream outages or when their status endpoint is unavailable.
• “Unknown” will not affect your overall status unless you enabled Affects overall.

What’s Next?

• Status page settings
• Managing components and groups
• Monitoring types explained