Using Demo Incidents
StatusPage.me includes a Try Demo flow so you can experience how incidents behave on your dashboard, notifications, and public status page without causing a real outage.
Demo incidents are intentionally temporary. They are meant to help you understand the workflow, not become part of your long-term incident history.
What Try Demo Creates
When you trigger Try Demo from the monitors dashboard:
- A simulated incident is created for your status page
- The public status page reflects the degraded state while the demo is active
- Demo notifications are sent so you can preview the alerting flow
- The demo incident progresses automatically and then resolves
This lets you test the end-to-end incident experience without waiting for a real monitor failure.
What Clear Demos Does
When you click Clear Demos:
- Active demo incidents are resolved and then deleted
- Any already-completed stale demo incidents owned by your account are also removed
- The status page refreshes so demo state disappears from public views
The dashboard shows cleanup progress while this is happening.
Automatic Cleanup
Completed demo incidents are not treated like normal incident history.
StatusPage.me cleans them up automatically in two ways:
- At completion: when the demo flow finishes, the completed demo incident is deleted automatically
- Daily backstop: stale resolved demo incidents are cleaned automatically each day at 00:00 UTC
This keeps your real incident history clean even if older demo rows existed before the current cleanup behavior was deployed.
If a stale demo incident still remains visible after that automatic cleanup, contact support here: https://statuspage.me/user/support.
If a Demo Incident Gets Stuck
You should not need to clean up stale demo incidents manually.
If you still see an old demo incident on your dashboard or public status page after cleanup has finished, contact support and we can remove it for you:
Demo Incidents vs. Archived Incidents
Demo incidents and archived incidents are different:
- Demo incidents are temporary and are deleted after cleanup
- Archived incidents are real incidents that are hidden from public lists but still kept in history
Because completed demo incidents are deleted, their direct links may stop working after cleanup. Archived incidents do not behave that way.
If you want to hide a real resolved incident while keeping its history, use Archiving Incidents.
When to Use Try Demo
Try Demo is useful when you want to:
- verify how your public status page looks during an incident
- confirm notification channels are working as expected
- show teammates or stakeholders the incident workflow
- test component impact and incident visibility safely
For real incident handling guidance, see Creating and managing incidents.