StatusPage.me Help Center
Help with status pages, monitors & incidents
Popular topics: creating a status page, connecting monitors, automatic incidents, custom domains, integrations and billing.
Account & Billing
Browse 18 articles in this category
Account Security & Password Protection
Learn how we protect your account with password checks, 2FA, security keys, security alert emails, CAPTCHA, and other security features.
Audit Logs
Review a full audit trail of actions taken across your account and status pages.
Billing Add-Ons
Purchase one-time add-ons to extend your plan limits — extra monitors, status pages, and more — without switching plans.
Closing Your Account
How to close your account, what happens immediately, and how to reactivate during the 60-day grace period.
Customizing Component Severities
Define custom severity levels for your components.
Invite Links
Accept an invite link to create a new StatusPage.me account that is pre-provisioned by an admin.
Reactivating an Account During the Grace Period
How account closure works, what gets deleted, and how to reopen your account within the 60-day grace period.
SAML SSO (Dashboard Login)
Sign in to your StatusPage.me dashboard using your company's SAML identity provider.
Teams
Invite teammates and share access to status pages with role-based permissions.
Temporary Support Access (TSA)
Learn how Temporary Support Access requests work, how approval happens, and how you are notified when support enters your account.
Translation Studio and Translator Mode
Use Translation Studio to improve dashboard and public status-page translations with drafts, review, and safe publishing.
Translation Tool - Legacy Dashboard Guide
Legacy dashboard-only translation article. For the current workflow, see the Translation Studio guide.
Understanding Plan Limits and Quota Tracking
Learn how plan limits work and how to track your usage with real-time quota badges.
What Happens When You Downgrade or Cancel
Exactly what gets disabled, what stays preserved, and how to restore your settings after a downgrade, cancellation, or expired trial.