Status Page Blog
Tag: transparency
Browse 4 posts tagged “transparency”.
When Your Monitoring Infrastructure Goes Down
On March 19, 2026, our infrastructure provider had a 16-minute network outage. Our monitoring scheduler sits on that VPS — so every user's monitors simultaneously reported DOWN. Here's exactly what happened, why it's a hard problem, and what we built to prevent it from happening again.
What Happens If StatusPage.me Goes Down?
An honest look at what actually happens if a status page provider goes down, how we designed StatusPage.me to fail gracefully, and what tradeoffs still exist.
How Status Pages Reduce Support Tickets (and Save Your Sanity)
Support tickets spike during outages. This guide explains how a well-run status page reduces inbound support requests, sets expectations, and lets teams focus on fixing the problem instead of answering the same question 100 times.
Public vs Private Status Pages: Which One Should You Use? (2026)
Public vs private status pages explained. Learn the differences, use cases, pros and cons, and how SaaS teams decide what to expose to customers in 2026.