Status Page Blog
Tag: incident management
Browse 4 posts tagged “incident management”.
When Your Monitoring Infrastructure Goes Down
On March 19, 2026, our infrastructure provider had a 16-minute network outage. Our monitoring scheduler sits on that VPS — so every user's monitors simultaneously reported DOWN. Here's exactly what happened, why it's a hard problem, and what we built to prevent it from happening again.
Why Your Status Page Is Useless During an Outage (And How to Fix It)
Many status pages fail exactly when users need them most. Learn the common failure modes during outages and how to design a status page architecture that still works when everything else is breaking.
How to Reduce False Downtime Alerts (2026 Guide)
A practical 2026 guide to reducing false downtime alerts using multi-region checks, confirmation thresholds, smarter alerting rules, and proper monitor configuration. Includes step-by-step fixes and common mistakes.
Status Page Best Practices (2026): Incidents, Maintenance, Templates, and Trust
A practical 2026 playbook for running a status page that reduces support tickets, improves trust, and keeps customers informed. Includes checklists, copy/paste templates, incident update cadence, maintenance workflow, and common mistakes to avoid.