Status Page Blog
Tag: incident communication
Browse 11 posts tagged “incident communication”.
Best Practices for Large Status Pages
Learn how to structure large status pages with many components using groups, collapsed sections, affected-system summaries, and clear incident communication.
The CrowdStrike Outage: What the Largest IT Failure in History Teaches Us About Incident Communication
On July 19, 2024, a single CrowdStrike sensor update took down 8.5 million Windows devices worldwide. Here's what their incident communication got right, what it got terribly wrong, and what every engineering team should take from it.
Atlassian Statuspage vs StatusPage.me: An Honest Comparison (2026)
Atlassian Statuspage is the market leader — but it has no built-in monitoring, requires OpsGenie for on-call (shutting down April 2027), and needs a third separate tool for uptime checks. Here's what the full stack actually looks like.
Why Your Status Page Is Useless During an Outage (And How to Fix It)
Many status pages fail exactly when users need them most. Learn the common failure modes during outages and how to design a status page architecture that still works when everything else is breaking.
What Happens If StatusPage.me Goes Down?
An honest look at what actually happens if a status page provider goes down, how we designed StatusPage.me to fail gracefully, and what tradeoffs still exist.
Status Page Best Practices (2026): Incidents, Maintenance, Templates, and Trust
A practical 2026 playbook for running a status page that reduces support tickets, improves trust, and keeps customers informed. Includes checklists, copy/paste templates, incident update cadence, maintenance workflow, and common mistakes to avoid.